Compassion All the Way

TO: Signature of Memphis, March 7, 2016

To whom it may concern,

Please forward to the highest level of management, recognition should definitely be advised for Janita Mann, LPN on the 300 hall. My dad is in SNF, which is a difficult time for himself and family members. I am his daughter and here many 24/7 shifts, as his caregiver. Times are sometimes difficult to be away from home. My dad has too many health issues going on, including amputation of right-leg, kidney failure, and the list goes on. Otherwise, he would be home with me.

Jay has made our stay here as easy as it can be. She works long shifts and always has a beautiful smile, as well as a sincere heart. There is not anything she will do for us at all times, day or night. She is always very quick to respond to all our needs. I cannot imagine how she is able to care for all her patients and still continues to be patient with that morning welcome! This makes our the beginning of our day so much better.

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We Understand and We are Here to Help

March 1, 2016

To the Amzing Team at Signature HealthCare:

Upon viewing your video, the message stated, “We understand and we are here to help guide you through this process, and we will help you understand what to expect when a love one makes this transition.”

Over the past 8 weeks, I have had the opportunity to meet a fantastic caring team that is currently caring for my mother, I want to personally thank you for the abundant kindness and thoughtfulness that you continuous to provide toward my mother. You have answered so many of my questions, and provided comfort, assurance, and understanding, which made me feel at ease with knowing she is being looked after in the best possible ways within your facility.

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